Chatbase is a chatbot analytics tool that allows businesses to track and analyze their chatbot's performance across various platforms. The platform offers a free plan where users can sign up and receive 30 message credits and 1 chatbot to test the platform. Chatbase uses AI models such as GPT-3.5-turbo and GPT-4, and users can change which model their chatbot uses based on their needs and preferences.
One unique feature of Chatbase is that it counts one chatbot as a chatbot that contains specific data and can answer any question about that data, even if it's created using multiple documents. It also allows users to upload multiple files to one chatbot and shows the character count of all attached documents.
Users can choose from different pricing plans depending on their business needs, with character limits ranging from 400K characters to 11M characters. The "Unlimited" plan provides 40,000 message credits when users subscribe, and after reaching that limit, every message will use the user's OpenAI API key, resulting in the cheapest price possible.
Overall, Chatbase is an excellent tool for businesses looking to analyze and improve their chatbots' performance. With its user-friendly interface, detailed analytics, and various pricing plans, it is a great option for any business looking to enhance its customer experience through chatbots.
Chatbase's embedded chatbot feature is a valuable tool for businesses looking to improve their customer experience and potentially generate sales while saving costs on customer service.
By embedding the chatbot on their website, businesses can provide immediate assistance to customers and answer commonly asked questions about their products or services.
Chatbase's AI technology allows the chatbot to learn and improve its responses over time, making it an effective and efficient tool for businesses of any size. For those businesses that cannot afford a dedicated customer service team, the embedded chatbot can provide a reliable alternative.
Overall, Chatbase's embedded chatbot feature has the potential to grow businesses and improve their bottom line by providing exceptional customer service, answering customer questions, and potentially generating sales.
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